Frequently Asked Questions
Everything you need to know about shopping with Luger GG
What are your standard shipping times?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location within the continental United States.
What is your return policy?
We offer a 30-day return policy on all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Which payment methods do you accept?
Luger GG accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How can I track my order?
Once your order ships, you will receive an email containing a tracking number and a link to the carrier's website to monitor your package's progress.
Do you offer international shipping?
Currently, we only ship to customers within the United States and Canada. We are working on expanding our logistics to support more international destinations soon.
Are your products covered by a warranty?
Yes, all products sold on Luger GG come with a standard 1-year manufacturer warranty against defects in materials or workmanship.